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abiTECH Guru
Jan 10, 2024
In CES Touch
This post will be updated shortly with screenshots to better explain the process Sign on as a Manager operator and press the Functions (or Manager Screen) button followed by the Back Office button. Once you are in Back Office mode, press Utilities followed by System Menu, then Screens. Press Screen Designer to take you to the Screen Editor Module Select which Till Screen you wish to edit and press the green Select button From here you can choose any button from your till layout and press the Edit button to adjust what that button does or how it looks on the screen. When you're finished simply press the green Save button and choose No when asked if you wish to continue editing. To return to sales mode, press Sales/Review, followed by Sales Mode
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abiTECH Guru
Jan 10, 2024
In CES Touch
This post will be updated shortly with screenshots to better explain the process Sign on as a Manager operator on the sign on screen. Press Functions (or Manager Screen) followed by Product Maintenance. This will take you to the Product screen where you can edit your existing prooducts as well as create new ones Use the search feature, or the First/Previous/Next/Last buttons to find the product that you wish to edit. Once you have found your product, you can find it's current selling price under the 'Price Inc' section about halfway down the screen. Simply tap on this area and you will be able to type in a new price using the on-screen pinpad. You can also change the name of the product if you are selling a new product in place of this one. Once you are happy with the changes, press Save to apply the changes. Once you have made all of your changes, press Exit and then back to Sales Screen.
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abiTECH Guru
May 22, 2022
In ICR Touch
If you have had an unexpected power cut, reboot or network drop. Sometimes a table can become 'locked' if it was being used at the time. The first things to try is to make sure you are logged in as the same clerk that was using the table originally and open the table on the same till that was being used. If this does not work then we can force the table to unlock by doing the following: Exit back to your home screen and choose 'Manager' or 'Manager xMode'. On this screen sign on using the button at the top and then press the 'Inline Functions' button. A menu will pop up with some new option, choose the 'Table Busy Reset' option and then enter the table number you wish to unlock. If your table is still reporting as busy then repeat the above instructions only this time choose the 'Check Busy Reset' option. This is work in 99% of situations. If this still does not work then you can also run the 'Open Table Report' in Reports Mode (Z Mode). Please note though that this will erase all sales on every table, so do not run this report if you are currently trading as you will lose all of your table bills. Some early versions of the Paymentsense / Dojo integration software have also been known to sometimes cause tables to become locked. If you feel this is the cause then contact abiTECH and we can arrange to upgrade your integration software to the latest version.
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abiTECH Guru
Mar 02, 2022
In ICR Touch
A quick guide on how to perform the daily end-of-day report on your ICR till, usually referred to as a 'Z Report' - Navigate to the Home Screen (pressing EXIT on the clerk select screen usually works) - Select 'Reports Mode' - Select 'Z Mode Reports' - On the next screen, press 'End Of Day Report' and then follow the on screen instructions - Once you have finished, press Home to return to the Home Screen
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